Rights of withdrawal
To exercise the statutory right of cancellation, you must provide us with written notice by email to firstname.lastname@example.org. Cancellations within 48 hours of the scheduled collection time will incur a charge of £25 admin fee.
If we are unable to complete the clearance because of an act or omission by you (e.g. we cannot gain access to the waste), we will refund you all monies paid less the default cancellation fee of £25 to cover our costs.